Privacy policy

Last updated: 22 September 2026

Who operates ImoPixel

ImoPixel is operated by MOTU, Lda. For privacy questions and requests, contact [email protected].

Account and social-login data

We process your name, email address, account identifier, profile image when provided, authentication records and sessions to create and secure your account. If you choose Google or Facebook login, that provider supplies your basic profile, provider account identifier and email address with your permission. We do not receive your Google or Facebook password. Social login does not request your contacts, posts, messages or photo library. You may use email and password instead.

Photos, projects and processing

We store the images you upload, generated results, project details and edit history to provide the service. Images submitted for AI editing and the instructions needed for that edit are sent to OpenAI for processing. Upload only images you are entitled to process and avoid unnecessary personal information. Agency integrations may submit images and manage projects on behalf of their users.

Payments and security

Stripe processes payments. ImoPixel keeps billing references, purchase history, credit balances and usage records; payment-card entry is handled by Stripe. Essential cookies maintain your session and preferences. Server and security records may include IP addresses, timestamps and request information to protect the service and investigate failures.

Why we process information

We process account, project and transaction information to provide the service you request; security records for our legitimate interest in preventing abuse and maintaining a reliable service; and records required to meet legal obligations. Optional provider connections depend on your choice and provider authorization. You can revoke a connection in your Google or Facebook account.

Service providers

Hosting is provided through Hostinger; Cloudflare provides network and private object-storage services; OpenAI processes requested AI edits; Stripe handles payments; and Google or Meta handles the social sign-in you choose. These providers receive information needed for their function and may process information in other countries. Contact us for details about applicable processing arrangements and international-transfer safeguards. We do not sell Google or Facebook user data or use it for advertising profiles.

Retention

Account information and project files are retained while needed to provide your account and projects. You can request their deletion. Some billing, fraud-prevention or legal records may need to be retained after account closure; we will explain any applicable exception. Deleted information may remain in restricted backups until those backups expire. Current database backups are retained for 14 days.

Your choices and rights

You may request access, correction, deletion, restriction or portability of your personal data, and object to processing where applicable. Contact [email protected] from your account email. We may request proportionate verification to protect your account. We respond without undue delay, normally within one month, and explain any lawful extension or restriction. You may complain to the Portuguese data-protection authority, CNPD, or your competent supervisory authority.

Delete your data

See the data-deletion instructions below to request removal of your ImoPixel account, social-login information and project files. Removing ImoPixel from Google or Facebook stops future authorization but does not itself erase information already stored in ImoPixel.

Updates

This notice describes ImoPixel as of 22 September 2026. Changes will be reflected on this page.

Account and data-deletion instructions

Back to ImoPixel